Is the desk sturdy?
All Endesks are powered by a dual motor system. Which not only means that height transitions are smooth and quiet, but it also ensures that the table doesn't shake and is sturdy as ever.
How long will it take for me to receive my desk?
If you're ordering during the preorder period, your desk will be shipped out after 25th April. Shipping will take 3-7 working days. Please allow for a slight delay due to the current circumstances.
What's the difference between a dual motor & single motor?
Single motor desks are slower when it comes to height transitions and they're also a bit louder. Whereas, dual motor systems are super quiet and fast.
How many boxes does the Endesk Pro come in?
The Endesk Pro comes flat packed in two boxes, one for the table top and the other for the frame. Table top package is 128cm x 68cm x 11cm. Frame package is 89cm x 27cm x 20cm. The table top is 29kg and the frame is 16kg.
Is the tempered glass top durable? What about during shipment?
The Endesk Pro has been drop tested before shipment. It's also packed well tight and snug, so don't worry about any nicks or scratches.
How do I diassemble the desk?
Exactly how you assembled but reverse the process. Do keep the original packaging so you can store your desk in the meantime while you move or if your house is under construction, etc.
How is the assembly process like?
The entire assembly process should take about 20 to 40 minutes. The set comes with an allen key and a detailed manual to help you through the process. There might be extra screws leftover after you've assembled the Endesk. Don't be alarmed! We provided you with extra just in case.
What can I do if my item is defected?
We allow a 7 day grace period, from the day you receive your packaging to inspect your product. Do let us know if anything is amiss and we will get you a replacement and we will bear the costs to return the item(s). Just get in touch with our support team, we're happy to help.
Can I just buy the frame or table top separately?
The table top and frame come in a set, they are not sold separately.
Am I able to self collect?
Currently, no, as we are working on getting more helping hands in Singapore. Stay tuned for progress!